After logging into the OLISS web side, users click "Crew Management → Resume Update" in order and then switch to "Crew Cert. Query" interface. In this interface, click "Add Query Task", enter the ID card no., and click "Confirm". This will successfully submit the query task. Click "Ok" again to display the ID number, query time, and other details in the crew cert. query interface.

Then, manually refresh the crew cert. query interface within 20 to 30 seconds. On this interface, you can view the status of specific ID numbers and query results. Click "View" next to the ID number to enter the Crew Certificate Query Details Interface. Here, you can view certificates within the system and select one or more MSA certificates by checking them, then click "Confirm" at the bottom right corner.

How to manually query the crew certificate or manually copy the MSA certificate into the system (Document).pdf