After the material feedback document is added, according to the approval process node, the document will be transferred to the personnel workbench with approval authority for approval.

Users can log in to the OLISS Web side, go to the "Workbench - > Workflow Task - > Material Feedback - Approve" interface, and follow steps 1-3 as follows:

Next step:

If the approval is accepted, according to the approval process node, the document will be transferred to the workbench of the personnel with acceptance authority;

If the approval is rejected, it can be returned to any approved step according to actual needs. It can be returned to the submitter.

1.If it is returned to the submitter, the material feedback document will be returned to the material feedback interface, displaying the status of "Rejected".

2.If it is returned to any approved step, the material feedback document will be transferred to the role with the relevant approval authority, and the status of "Approving" will be displayed.

How to approve or reject the after-sales feedback document on the web side (document).pdf